Privacy Policy

Effective Date: 10 November 2025

At Villas de Rêve à la Mer, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, make a booking, or interact with us in any way. We are committed to complying with the European Union General Data Protection Regulation (GDPR), which governs the collection, processing, and storage of personal data.

1. Information We Collect

We may collect the following types of information:

Personal information: Name, email address, phone number, billing details, and other information you provide when making a booking or contacting us.
Usage data: IP address, browser type, device information, pages visited, and other technical data collected automatically when you use our website.

2. How We Use Your Information

We use your personal data for the following purposes:

To process and manage bookings for our luxury villas in Cap Ferret, France.
To communicate with you regarding your booking, inquiries, or requests.
To improve our website, services, and customer experience.
To comply with legal obligations and prevent fraud.

3. Legal Basis for Processing

Under GDPR, we process personal data on the following legal bases:

Performance of a contract: To manage your villa booking and related services.
Legal obligations: To comply with tax, accounting, or other regulatory requirements.
Legitimate interests: To improve our website, services, and customer experience.

4. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

Trusted service providers, such as payment processors or booking platforms, to deliver our services.
Legal authorities if required by law.
Other parties only with your explicit consent.

All third-party providers are required to comply with GDPR and may only use your data for the purposes we specify.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Typically, booking-related data is retained for seven (7) years for tax and accounting purposes.

6. Your Rights

Under GDPR, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data.
Withdraw consent at any time.
Object to or restrict certain types of data processing.
Receive a copy of your personal data in a portable format.

To exercise your rights, please contact us at info@villasdereve.com.

7. Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

We use cookies to:

Analyse website traffic and usage.
Remember your preferences.
Improve site functionality and user experience.
Display relevant marketing content where applicable.

Types of cookies used:

Necessary cookies: Required for the website to function properly, such as booking forms.
Analytical cookies: Help us understand how visitors interact with the site, e.g., Google Analytics.
Functional cookies: Remember your settings and preferences.
Marketing cookies: Track visitor behaviour to deliver relevant promotions.

You can manage or disable cookies through your browser settings and the cookie banner on this website, but some features of the website may not function properly without them.

8. Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the effective date updated accordingly.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at info@villasdereve.com.